Our Commitment to Quality
At Farm Table Gluten Free, we are committed to providing you with the highest quality gluten-free products. Your satisfaction is our top priority, and we stand behind every item we sell.
No Returns Policy
All sales are final. Due to health and safety regulations governing food products, we do not accept returns on any items once they have left our facility.
Quality Guarantee
While we cannot accept returns, we guarantee the quality of our products. If you receive an item that is:
- Damaged during shipping
- Spoiled or past expiration date upon arrival
- Not as described on our website
- Defective or contaminated
We will provide a full refund or replacement at our discretion within 7 days of delivery.
Reporting Quality Issues
If you experience any quality issues with your order:
- Contact us immediately at [email protected] or (484) 240-9418
- Provide details including your order number, item details, and photos if applicable
- Keep the product until we provide further instructions
- Report within 7 days of delivery for fastest resolution
What We Cover
Full Refund or Replacement For:
- Products damaged during shipping
- Items that arrive spoiled or expired
- Products that don’t match your order
- Manufacturing defects
- Contamination or foreign objects in food
What We Don’t Cover:
- Change of mind or taste preferences
- Products damaged after delivery
- Items stored improperly after receipt
- Normal variations in appearance, texture, or flavor
- Products past their expiration date due to customer storage
Food Safety & Allergic Reactions
Important: If you experience an allergic reaction to one of our products, please:
- Seek medical attention if needed
- Contact us immediately
- Preserve the product and packaging for investigation
We take food safety seriously and will work with you and relevant authorities to investigate any safety concerns.
Policy Changes
This return policy may be updated from time to time. The most current version will always be available on our website.
Last updated: 06-20-2025
Questions about product quality? Our customer service team is here to help ensure you receive the best possible products. Contact us immediately if you have any concerns.